Customer Service At The Restaurant - 2103 Words

†¢ Execute exceptional outstanding customer service by recruiting, leading and developing people and planning, organising, directing, controlling and evaluating all the operations of the restaurant to build sales and control costs to deliver optimum business results for the restaurant †¢ Understand, enforce and train Crew and Managers on all appropriate policies, award minimums, security and safety procedures. †¢ Modifying the operational procedures as per the requirement of the profitability of the restaurant and manage different types of services provided to the customers like front counter, drive-thru, McCafe, special service to physically challenged people, or people needing special dietary requirements. †¢ Perform crew orientations and educate Crew with regard to basic people minimums and explain about appearance, rosters, discounted meal policy etc. †¢ Conduct crew and manager meetings. †¢ Demonstrate leadership by setting the pace and communicating effectively. †¢ Recruit staff and work proactively towards their training and professional development †¢ Ensure scheduling is done as per the work standards and guidelines and work schedules are posted at least one week prior on the notice board †¢ Ensure there is a file maintained to record staff performance and performance reviews are done twice a year based upon the records in the file and setting up of goals and objectives for the next performance review of the crew †¢ Dealing with the customer complaints in a very professionalShow MoreRelatedLocal Literature Customer Service Skill Employed in the Restaurant1464 Words   |  6 PagesCustomer Service Skills Employed in Kamayan Restaurant in Marikina City A Thesis Proposal Presented to the Faculty Of the College of Bachelor Science of Hospitality Management In Partial Fulfillment Of the Requirements for the Subject HRM 109 Leading to the Degree of Bachelor of Science In Hospitality Management By Zabala Jem Brillantes Judy Ann Gatbunton Romaline Chapter 1 The Problem and Its BackgroundRead MoreRestaurant Servicescape, Service Encounter, and Perceived Congruency on Customers’ Emotions and Satisfaction8883 Words   |  36 Pagescom/loi/whmm20 Restaurant Servicescape, Service Encounter, and Perceived Congruency on Customers Emotions and Satisfaction Ingrid Y. Lin Anna S. Mattila a a b School of Travel Industry Management, University of Hawaii at Manoa, Honolulu, Hawaii, USA b School of Hospitality Management, The Pennsylvania State University, University Park, Pennsylvania, USA Published online: 15 Oct 2010. To cite this article: Ingrid Y. Lin Anna S. Mattila (2010): Restaurant Servicescape, Service EncounterRead MoreService Quality, Customer Satisfaction, and Behavioral Intentions in Fast-Food Restaurants8020 Words   |  33 Pagescom/1756-669X.htm IJQSS 1,1 Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants Hong Qin and Victor R. Prybutok Information Technology and Decision Sciences Department, College of Business Administration, University of North Texas, Denton, Texas, USA Abstract Purpose – This study aims to explore the potential dimensions of service quality, and examine the relationship among service quality, food quality, perceived value, customer satisfaction and behavioralRead MoreFeasibility And Impact Of Restaurant Environment And Service On Customers Of Remura, Located At Central Auckland1398 Words   |  6 Pagesof the proposal: The purpose of the proposal is to find out the feasibility and impact of restaurant environment and service on customers of Remura, located at Central Auckland. This research is to determine the ways to improve customer satisfaction are and whether this restaurant business will be profitable in the local market or not. 1.2 Research Questions: 1. What is the feasibility of my restaurant business in local market? 1.3 Research Objective: 1. Is there local demand of what the businessRead MoreEffect of Experiential Value on Customer Satisfaction with Service Encounters in Luxury-Hotel Restaurants7250 Words   |  29 Pagesvalue on customer satisfaction with service encounters in luxury-hotel restaurants Cedric Hsi-Jui Wu a, Rong-Da Liang b,* a b Department of Business Administration, National Dong-Hwa University, Hualien county, Taiwan Department of Marketing and Logistics Management, National Penghu University, Penghu County, Taiwan A R T I C L E I N F O A B S T R A C T Keywords: Experience marketing Service encounter factors Experiential value Consumer satisfaction Exactly how the restaurant industryRead MoreA Report on a Comparison of Customer Service of Fast Food Restaurants in Malaysia: Kfc Versus Mcdonald’s3295 Words   |  14 PagesINTRODUCTION 1.1 Background KFC According to the information, â€Å"Kentucky Fried Chicken (KFC) is a chain of fast food restaurant based in Louisville, Kentucky, United States that selling Kentucky Fried Chicken around the world.† It had been rated at number 60 as the world most famous brand by BusinessWeek. For KFC, fried chickens was the food they primary focus to sells. â€Å"Their basic products included chicken pieces, salads, sandwiches, desserts and some roasted and grilled chicken cuisines too.†Read MoreCustomer Service Process Of Customer Loyalty And Their Retention851 Words   |  4 PagesCustomer service is the process of interacting with the customers and the companies to understand the customers’ demands and queries. The customer service is there for each top restaurant who wants to provide a better dining experience to their customers and to get feedbacks from them (Huemer and Setzer, 2011). The customer service helps the company or the restaurants to understand the needs and d emands of its customers. By doing that, the company can retain their customers who become loyal to theRead MoreThe Cook And Indi s World Buffet1275 Words   |  6 Pagesthe Cook and Indi’s World Buffet Restaurant UK Research Proposal Aim: Increase the profit of the restaurant throughout achieving success and win other rivals competitor’s restaurants. Objective: To demonstrate the impact of food quality, food verities, friendly atmosphere and good customer services on restaurant success. To improving marketing strategy To determine the effectiveness of the concept â€Å"World on a Plat† in the Cook Indi’s World Buffet Restaurant Research Question: How to overcomeRead MoreThe Service Theatre Framework For Hunans Restaurant1221 Words   |  5 PagesThe Service Theatre Framework for Hunan’s Restaurant in Kearney Introduction According to Chinese Restaurant News (2007), there are about 43,139 Chinese restaurants in the United States, which is more than the total number of all McDonald’s, Wendy’s and Burger King domestic outlets combined ( Liu Jang, 2009, p.338). Hunan cuisine is one of the most commonly-found regional cuisines in the U.S. According to the TripAdvisor, out of 96 restaurants in the city of Kearney, Hunan’s Chinese restaurantRead MoreMarketing Strategies For The Hospitality Industry1452 Words   |  6 PagesThe hospitality industry is an industry that heavily relies on the experience economy. It is essential for hotels and restaurants to gain a competitive advantage through differentiation to create and provide unique experiences for customers. After all, customers not only pay for products, they also pay for the services provided, embracing the experience economy. There are seven marketing strategies to achieve this goal, two of which are â€Å"Physical Evidence† and â€Å"Process†. This paper will be discussing

Genesis We See God Is At Work, And We Learn How God

Genesis 1:1-2:3 In the book Genesis we see God is at work, and we learn how God intends us to work. Within the created universe, God is present in relationship with his creatures and especially with people. Laboring in God’s image, we work in creation, on creation, with creation and if we work as God’s intends for creation. When bringing this into the life of a nurse we see that all nurses learn to serve their patients to their best of their ability. They learned to created an environment in which the patients feel at peace and know that when we enter their room it is a sacred place for them and for the nurses. As a Catholic I have to say that the book of Genesis is my favorite book in the Old Testament because we are learning about how our Lord created the universe in a way that he thought was good. Although I may not be in the nursing program, yet I know that a life of a nurse has its ups and downs, but it always viewed as a good job I the fact that we are ale to care for patients. J ust the way God views creation at the end of each day. In Genesis 1:1-2:3 the influence of God s work is unquestionable. God speaks worlds into existence, and step by step we see the earliest example of the right use of power. It is in the first chapter genesis that we learn that GOD (the divine one) is the only one that created this universe. As Vern S. Poythress said â€Å"Genesis 1 proclaims that God is the only sovereign Lord and Creator of all† (Poythress 2015). God speaks and things comeShow MoreRelatedComparison of Genesis 1 21479 Words   |  6 PagesHONORS Section September 18, 2013 Comparison between Genesis 1 Genesis 2 The story of creation begins with Genesis 1 and 2, it explains how the world and it’s living inhabitants were created from God’s touch. From Genesis 1 we see how the sky, seas, land, animals, and mankind were created. However Genesis 2 focuses more on the first of mankind, known as Adam and Eve and how they are made to be. In this paper I will compare Genesis 1 and Genesis 2 and what the main idea for creation is in each oneRead MoreNotes On Genesis And The Days Of Creation Begin With Sunset ``1193 Words   |  5 PagesGenesis 1:1-11, are very important scriptures that demand that we take a look back at our history when we begin to discuss human origin, relationships and civilization. It is here that we find answers to what has been a debate for many. Author, Lim (2013) states that, â€Å"In Genesis the days of creation begin with sunset because God is not bound by and does not emanate from natural forces such as the sun†. This is shown true in the verses simply explaining the creation of everything including theRead MoreWhat Makes A Man And What The Lord Expects Of Us?893 Words   |  4 PagesSo where do we begin to learn what makes a man and what the Lord expects of us? We begin our lesson with the story of creation. It is here that we get a glimpse into the creative realms of our Heavenly Father. With delightful purpose and majestic power, Our Lord spoke things into existence. Among these things was man (Adam). â€Å"Then God said, ‘Let us make man in our image, after our likeness. And let them have dominion over the fish of the sea and over the birds of the heavens and over the livestockRead MoreWorldview Is What You Think About The World975 Words   |  4 Pageswhat you see and think about the world. So it would depend on the person on what they think about the world since everyone is different. It is what you believe of what you have heard and would take it to heart of what you believe. For example in the book called Finding Your Worldview: Thinking Christianly about the World, it gives an example of different color lens. When you give others a different color lens each of them is going to be seeing it differently and that is how Worldview works and it wouldRead MoreThe World And Human Beings1663 Words   |  7 Pages Scripture: The event of creation stands as the first time God shows His existence even though He existed before creation took place. We also see that Christ was a being who lived with God and without Him there could be nothing (1 John 1:1-3). During the actual event of creation (Gen 1), God took six complete days to finish it. He created everything from the heavens to the earth and all that lives within them. He created light and darkness, land and water and separated them, and animals that roamRead MoreThe Lord s Will Help Shaping The Worldview Of Christian And People1324 Words   |  6 Pagesof God; then the volume of the Creatures, which express His power† (qtd. in H. M. Morris 22). Indeed, the Bible reveals to man the answers to the questions in life, especially regarding the important ones that shape a person’s worldview. Within the Scriptures, notably in Genesis, one can find the explanation concerning the natural world, human identity, human relationships, and ci vilization. Chapter 1 to 11 of the Genesis described the way God created the world, and through these chapters we learnRead MoreEssay on Two Perspectives of Viewing the World around Us1412 Words   |  6 Pagesreviewing the works of St.Bonaventure, through Step one in the Ascent to God and the Consideration of Him through His Footsteps in the Universe, and from Step two, we learn of to opposing opinions that St. Bonaventure had about different perspectives of the world around us, for different purposes, and with different results. By reading these two pieces I am able to understand them, and how their opposing perspectives differ. I also chose Harmony with Nature by Matthew Arnold, and Gods Grandeur byRead MoreEssay on Four Functions of Myths in Genesis1440 Words   |  6 PagesFour Functions of Myths in Genesis The sin stories in the Book of Genesis address theological, cosmic, social, and ethical questions. These sin stories, The Fall of Man, Cain and Abel, and Noah and the Flood, and The Tower of Babel show the functions of myths and demonstrate mans likeliness to sin. These myths let the readers learn of the culture, beliefs, and foundation of the time. A myth is a symbolic way of expressing truths and beliefs that are accepted by society. Myths, whichRead MoreAnimals : Humans And Animals1724 Words   |  7 PagesAnimals play an important yet unique role in human culture. We use animals for our own benefit, and sometimes forget that they are also living things. Humans have established themselves as the greater species, therefore placing animals below them, causing us to lose sight of the fact that animals play a vital role in our society. We take advantage of animals and think nothing of it. Understanding this relationship between humans and animals comes from understanding the differences between humansRead MoreAbraham And The Early Journey Of The Formation Of Israel951 Words   |  4 Pagestoward God, involving commitment to His will for one’s life and that His plans are for our best and flow from His love for us. As we read through the Old and New Testament of the bible we see how the men of God are described living by their faith. 1 Corinthians 13:13 (NKJV) ... 13 And now abide faith, hope, love, these three; but the greatest of these is love. Body Though we could look at many of the Bible accounts from Adam to Noah, Noah to Abraham, Abraham to David or David to Jesus, we will primarily

Chilean Mine Collapse Free Essays

Chilean mine collapse George Montenegro BCOM/275 March 24, 2013 Allen Sutton Resource: â€Å"Over 30 Workers Trapped After Chilean Copper Mine Collapse† article found in the Electronic Reserve Readings. Research additional articles and information about the Chilean mine collapse. There are two parts to the assignment, as detailed below. We will write a custom essay sample on Chilean Mine Collapse or any similar topic only for you Order Now Part 1: Write a 700- to 1,050-word paper using this and other articles as a resource. Because communications must be designed with the audience in mind, answer the following questions in your paper:   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   What are some considerations to remember given the different roles and people in the audience? o  Ã‚  Ã‚   What would be the potential needs of the families of the miners in receiving a message about this incident? o  Ã‚  Ã‚   What would be the potential needs of the company’s employees when receiving a message about this incident? ?  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   What actions must you take before and after the message is delivered to ensure that it was received as intended? Part 2: Draft two written communications from the mining company announcing the accident, using what you have learned about the audience and effective messages. One communication should be directed to the families of the trapped miners; and the other as an internal news release to employees in the company. For both, identify the most appropriate channel—face-to-face, e-mail, video, memo, and so on. Submit one consolidated MS Word paper encompassing Part 1 and Part 2 of the assignment. Clearly identify Part 1, and Part 2, in the consolidated document. Format the document consistent with APA guidelines. Post the assignment to Assignments link How to cite Chilean Mine Collapse, Essay examples

Mandotory school Uniforms Essay Example For Students

Mandotory school Uniforms Essay Mandatory school uniforms would make schools not only a better place, buta better learning environment. Uniforms give a sense of belonging and preventdress code problems. School uniforms are also very cost effective. Some students feel they have to have the expensive designer clothes to fit inand be â€Å"cool†. Uniforms would allow every to wear the same thing and help kidsfit in. Not only would it help kids fit in but it would help kids concentrate onSchools have reported problems with gang colors and dress codes. Therehave also been reports of problems of kids being beat up for there clothes. Thesekids were beat up because they were either wearing a certain color or they werebeing robbed of their expensive clothes. Uniforms would prevent in appropriatedress prevent gang color problems and thefts of clothing. Today’s designer clothes are very expensive. A pair of jeans for examplecan cost 70 to over a hundred dollars. According to 3 sets of school uniformscost not more than 70 dollars. This 70 dollars includes 3 dress shirts and 3 pairs ofpants for the cost of one pair of designer jeans. Some states even have statefunding for uniforms this could bring the cost down to nothing. Inconclusion school uniforms are cost effective and prevent many problemsschools shouldn’t have to deal with. Uniforms help kids feel more comfortable inschool and would be one less thing students and parents have to worry about. Bibliography: